Privacy Policy
Better Brakes Bayswater (“Better Brakes”, “we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information we collect
We collect personal information that you provide to us directly, such as when you make an enquiry, request a quote, book a service, or contact us by phone, email or through our website contact form. This may include your name, phone number, email address, postal address and details about your vehicle or enquiry.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information and pages viewed, through the use of cookies and analytics tools such as Google Analytics.
How we use your information
- To respond to your enquiries and provide quotes or bookings
- To supply parts, services and machining work you have requested
- To communicate with you about your order or enquiry
- To improve our website, products and customer service
- To comply with our legal and regulatory obligations
We do not sell your personal information to third parties. We only share information with trusted service providers where necessary to operate our business (for example, website hosting or analytics), and only to the extent required to provide those services.
Cookies and analytics
Our website uses cookies and similar technologies, including Google Analytics, to help us understand how visitors use our site and to improve your browsing experience. You can disable cookies through your browser settings, though some parts of the website may not function as intended if you do so.
Data security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Access and correction
You may request access to, or correction of, the personal information we hold about you at any time. If you believe any information we hold about you is inaccurate, incomplete or out of date, please contact us using the details below and we will address your request as soon as reasonably possible.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Phone: (03) 9729 6611
- Email: sales@betterbrakesvic.com.au
- Address: 1/381 Bayswater Road Bayswater VIC 3153
This policy may be updated from time to time without notice.